File a complaint
If you find any technical defects in the delivered product, inform us about it by sending an e-mail message with photos of these defects to: contact@rastashop.eu. If your complaint is accepted, you shall be sent a roadworthy product or receive a refund.

COMPLAINT PERIOD
Within 14 days from the date of delivery of the product

ADDRESS TO FILE A COMPLAINT
Agencja Reklamy RekLama Design Łukasz Kopaczek
ul. Dominikańska 12
39-400 Tarnobrzeg
mobile +48 883 029 855
contact@rastashop.eu
Tax Identification Number: NIP 867 212 34 92

Returns
Limitation to the right to renounce from the purchase
The right to renounce from the purchase with no reason is not granted to the customer if a non-prefabricated item, manufactured according to customer’s specification or satisfying customer’s individual needs (the provision from the Act) is purchased.

Additional information
The right to renounce from the distant purchase is not granted to the customer if a non-prefabricated item, manufactured according to customer’s individual specification is purchased. All of our products sold through Rastasgop.eu are manufactured according to customer’s individual order (design, size) and are not subject to the right to renounce from the purchase agreement. However, if the product does not meet your expectations, please contact us! Our customer’s satisfaction is our priority!

PURCHASE RENOUNCEMENT PERIOD
within 14 days

ADDRESS TO RETURN A PRODUCT
Agencja Reklamowa RekLama Design Łukasz Kopaczek
ul. Dominikańska 12
39-400 Tarnobrzeg
mobile +48 883 029 855
contact@rastashop.eu
Tax Identification Number: NIP 867 212 34 92

RETURN SHIPMENT
paid by the customer